Your privacy matters to us. This page explains exactly what personal information 2031 collects from Filipino members, how we use it, who we share it with, and what rights you have over your own data. Reading this policy takes just a few minutes and helps you stay fully informed about how your information is treated on our platform.
2031 is a mobile-first online gaming platform operating in the Philippines. This Privacy Policy covers all personal data we collect when you visit our website, create an account, make a deposit or withdrawal, participate in promotions, or contact our support team. It applies to all Filipino members and visitors, regardless of whether they have a registered account. We are committed to handling your information responsibly and in line with applicable data protection principles, including those established under the Philippine Data Privacy Act of 2012 (Republic Act 10173). By using 2031, you acknowledge that you have read and understood this policy.
We collect personal information in several ways depending on how you interact with the platform:
We collect only what is necessary for the purposes described in this policy. We do not collect sensitive personal information such as health data, biometrics, or political opinions unless explicitly required by law or with your clear consent.
Your personal data is used for the following purposes:
We will not use your personal data for any purpose that is incompatible with the reasons listed above without first notifying you and, where required, obtaining your consent. You may withdraw consent for marketing communications at any time by contacting our support team.
2031 does not sell, rent, or trade your personal data to third parties. We may, however, share your information with the following categories of recipients where it is necessary to operate the platform and comply with our obligations:
Any third party with whom we share data is required to handle that information securely, use it only for the specific purpose for which it was shared, and comply with applicable data protection standards. We do not authorise third parties to use your data for their own independent marketing or commercial purposes.
We retain your personal information for as long as your account remains active and for a period after closure as required by Philippine law. In general, transaction records and identity verification documents are retained for a minimum of five years following the closure of your account in order to meet our anti-money laundering and regulatory reporting obligations. Where you contact us for support, correspondence is retained for a reasonable period to allow for follow-up and quality assurance. Once the applicable retention period expires, your data is securely deleted or anonymised so that it can no longer be linked to you as an individual. If you would like to request early deletion of specific data, please contact our support team — we will assess your request in line with our legal obligations and respond within a reasonable timeframe.
The security of your personal data is a priority for us. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, destruction, or disclosure. These include encrypted data transmission using industry-standard protocols, restricted access controls so that only authorised personnel can access sensitive account data, regular security assessments of our platform and infrastructure, and secure storage practices for all identity and financial records. You also play an important role in keeping your account secure — please use a strong, unique password, enable any available two-factor authentication, and log out of your account after each session, particularly when using a shared or public device. If you believe your account security has been compromised, contact our support team immediately so we can take the appropriate protective action.
Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 2031:
To exercise any of these rights, please contact our support team using the details provided in the FAQ page. We will respond to all valid requests within the timeframe prescribed by Philippine law. Please note that certain rights may be limited where we have overriding legal obligations that require us to retain or process your data.
2031 uses cookies and similar tracking technologies to improve your experience on the platform, remember your preferences, and analyse how members navigate the site. Essential cookies are required for the platform to function correctly and cannot be disabled. Analytical and preference cookies help us understand usage patterns and personalise your experience — these can be managed through your browser settings. We do not use third-party advertising cookies that track your activity across other websites for commercial profiling purposes. By continuing to use the 2031 platform, you consent to our use of essential cookies as described in this section. If you disable non-essential cookies, some features of the platform may not work as expected.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational reasons. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically so you are always aware of how we handle your information. Continued use of the 2031 platform after any changes to this policy constitutes your acceptance of the updated terms. If you have questions about any changes, you are welcome to contact our support team for clarification.
Quick answers on how your personal information is handled when you play on the platform.
No — 2031 does not sell, rent, or trade your personal data to any third party for their own commercial purposes. Your information is shared only with the specific service providers and regulatory bodies described in this Privacy Policy, and only to the extent necessary to operate the platform and comply with our legal obligations in the Philippines. Any partner who receives your data is contractually bound to handle it securely and use it solely for the purpose for which it was shared. If you ever receive unsolicited communications claiming to be from 2031, please report them to our support team immediately using the contact details available in the FAQ.
You can exercise your data subject rights — including access, correction, erasure, or objection — by contacting our support team directly. Your request will be assessed and responded to within the timeframe required under the Philippine Data Privacy Act of 2012. Please note that some data cannot be immediately deleted because we are legally required to retain it for a minimum period under Philippine anti-money laundering regulations. For requests relating to marketing preferences or communication opt-outs, our support team can process those changes more quickly. Full contact details and guidance on how to reach us are available on the FAQ page.
Yes — all payment and financial data is handled using encrypted, secure protocols, and 2031 works only with trusted payment partners who meet the required security standards. Full card or account numbers are never stored directly on the 2031 platform — payment processing is handled by our certified third-party providers such as GCash and Maya, who maintain their own industry-standard security frameworks. Transaction records are retained as required by Philippine financial regulations but are accessible only to authorised personnel with a legitimate operational or compliance need. If you notice any unexpected transaction on your account, please contact our support team immediately so we can investigate and take protective action as quickly as possible.
If you need clarification on how 2031 handles your personal data, or if you want to exercise your rights as a Filipino data subject, our support team is ready to assist. You can also visit our FAQ for quick answers, or head straight to registration if you are ready to join the platform.